We can solve many issues remotely. Contact a technician for a 6 digit code and use it here.
Recycle Your Old Computer Hardware with CACRC and Computer Heaven.
Computer Heaven is now a drop off location for CACRC (Capital Area Corporate Recycling Council.) If you have any unwanted computers or electronic hardware don’t throw it away! CACRC can recycle it and in some cases help families with low-income get a working computer. Check the link below to see what we can help CACRC recycle.
http://www.cacrc.com/what.html
iPhone Repair!
Yes, we can fix it! Computer Heaven is now offering iPhone repairs while you wait! Call or come in today for details.
Join us on Facebook!
Become a fan of Computer Heaven on facebook and get free tips and tricks to keep your computer running smooth!
Got Viruses?
Viruses taking over your computer? Let us help. We will clean your hard drive ofthose unwanted intruders and make your computer like new again! Your computer will runfaster than everandand we willdestroy all those pesky bugs & viruses that have slowed your computer down to a screeching halt. We will load top notch antivirus software by AVG (includes avg free edition), as well as Malwarebytes and Spybot Search and Destroy to help protect you from future attacks. We include installation of mozilla firefox so you have a safer alternative to surfing the web. We will also optimize your computer’s start menu to ensure that no unecessary programs are starting up and wasting your precious memory. Best of all we do it SAME DAY! That’s right. If you get it to us before 1pm Monday – Friday we will start on it the same day and in most cases you can pick it up before we close!!! Even if you can not make it in before 1pm we will have you up and running the Next Business Day!
Computer Heaven 10 Point Diagnostic
What are you really getting when someone says they are going to diagnose your computer? How do you know they will check for the causes of your problems, not just perform a quick fix to get you in and out of the shop? Whenever you bring a computer in for repair at COMPUTER HEAVEN, we will perform the following 10 point Diagnostic & Check Up to make sure all of your potential problems are identified, not just the one you are bringing it in for. Here is what you get when you bring your computer to the experts at Computer Heaven:
The #1 enemy of computer hardware is HEAT. We check the computer for Thermal Problems. We check to ensure there is proper air flow throughout the computer case, and we also check to make sure all cooling fans are in proper working condition. We check for proper ventilation and we also check the processor cooling to be sure that heat is being dissipated properly.
Another common enemy of computers is DUST. We thoroughly blow the computer out of any dust and dander build up. We make sure all of the cooling fans and air intakes are as free of dust as possible. A lot of times clearing out the dust and debris from inside your computer will help it run better and prolong the life of the internal hardware.
We check to make sure all Internal Connections and Cables are connected properly and securely. Including but not limited to IDE, SATA, PSU, Floppy, LEDs, Power switch, Reset Switch, and PCI-e connections.
As part of our Power Check, we check the power supply to make sure it is adequate for the components in your computer system. We also check to make sure the power on and off cycles are functioning properly.
We do a full Memory Test on the RAM in your system to check for stability and reliability. We run it through a rigorous program that will notify us of irregularities that may be causing problems.
Your Hard Drive(s) will be tested for a couple of different things. First we test it to see if it has been running within acceptable temperature ranges or if it has been running hot. We also check the integrity of the drive to be sure it is functioning properly or if it has any bad sectors that could be causing problems.
We also check the stability and reliability of your Windows Operating System. We will check to see if there is any corruption or any compressed system files that could be causing problems . We also check to make sure the most recent service packs for windows are installed. We will inform you of any problems we find within the operating system.
As part of our diagnostic fee we will also check for signs of Virus and Spyware infections. We will also check to make sure you have a current and trusted antivirus program installed on your computer. In the event we find anything suspicious or malicious we will inform you of the proper precautions as well as what the best solutions would be.
System Device Check. Once everything else checks out, we will inspect your computer software to ensure all hardware devices have the proper software drivers installed. Without the proper software drivers installed your hardware may not function properly, or even worse, it may not function at all. We will inform you of any devices that may need updated software.
Computer Heaven Now Works On MACS!!!
We are pleased to announce that we now work on Macintosh computers. You don’t have to worry about going to the Mac store and paying over $200.00 for a diagnostic anymore. Computer Heaven does it for less than half the price. Call or come by today for details.
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